F.A.Q.

You can contact our Customer Service at any time who will endeavour to reply to you as soon as possible by email: eshop@herman-headwear.com

My customer account, how does it work?

If you are a new customer, click " Register " Top right. Then fill in all the required fields (with an asterisk) and click again to "register".

If you are an existing customer or your account has already been created, click " Connection " Top right. Then fill in the fields with your email address and your password and click again " Connect ".

I forgot my login or password.

If you have forgotten your password. It's simple: click on " Forgot password? ". Then fill in your email address and click on " Check in ". An email will be sent to reset your password.

How do I change my personal data?

Click " Connection ", fill in the fields" Mail address "and" Password " And click " Connect ". Then click on your email address to the left of logout to access your account. From there, you can modify your data at any time. Just remember to save your changes by clicking " Save " At the bottom of the page.

I moved, what should I do?

Follow the procedure described in " How to change my personal data ", and change the shipping and billing address.

Is my account secured on the Herman Headwear online sales site?

Herman Headwear has been developed by integrating the latest security and privacy techniques. You can browse our site without worry, and make your purchases and payments online in a totally secure way.

What about protecting private data on Herman Headwear?

We also take all necessary precautions regarding the processing and confidentiality of your private data, to which you always have a right of access and modification. At any time, your account can be deleted if you wish.

I no longer wish to receive the Herman Headwear newsletters. What should I do?

A link " Unsubscribe " At the end of each of our newsletters is present to allow you to unsubscribe easily from our newsletters.